Are you new to Canada Life Creditor Insurance Claims Portal?

Register to track the status of your claim. To register, you'll need:

• Your passkey that was mailed to you by Canada Life. If you don’t have it, please call us at 1-800-380-4572.
• A cell phone with a U.S. or Canada number so you can receive text messages from us as part of your registration process.
• Need assistance? Check Creditor Portal Help.

How to start and submit a claim for credit card balance protection insurance

You don’t need to sign in or register to start your claim.

To start your claim, we’ll need your:

• First and last name
• Email address
• Date of birth
• Credit card number (First 6 and last 4 digits)